Report Fraud, Waste and Abuse of City Resources

The City of Culver City has partnered with Syntrio, Inc. to establish an anonymous confidential hotline for City employees, contractors, citizens and other interested parties to report fraud, waste and abuse affecting City resources.

Do not use this program to report issues that should not involve the City of Culver City. (i.e., dispute between private parties, problem with neighbors or family) For issues that are not handled by our hotline, scroll down to “What NOT to report on the Fraud, Waste & Abuse Hotline”.

Please report matters of "threat to a person" to the Police Department by calling 911.

Report labor or employee misconduct issues to Human Resources by calling at (310) 253-5640.

Matters relating to the violation of the City’s municipal code should be reported to the Code Enforcement Division by calling at (310) 253-5940.

A training webinar is available to help identify and report “Fraud, Waste, and Abuse”.

 

Online

Step 1.What to Report

  • Theft of City resources (e.g., cash, equipment, supplies or materials)
  • Record falsification
  • Payroll fraud or time abuse
  • Kickbacks or bribes
  • Intentional misuse of City equipment or property
  • Contractor fraud
  • Gross mismanagement of resources, including careless expenditures
  • Gross disregard of policy and/or procedural controls
  • Ethics violations

Step 2.Gather details and information  

The more information you have to give us, the better. 

Step 3.Submit your report

Report an incident online

Step 4.What to Expect

The City’s Fraud, Waste, and Abuse unit will conduct a thorough analysis of each complaint. In order to protect the confidential reporting process, updates of actions will not be provided.

Step 5.Follow up on your report

Visit the Lighthouse anonymous reporting website to get a status of an existing report.

By Phone

Step 1.What to Report

  • Theft of City resources (e.g., cash, equipment, supplies or materials)
  • Record falsification
  • Payroll fraud or time abuse
  • Kickbacks or bribes
  • Intentional misuse of City equipment or property
  • Contractor fraud
  • Gross mismanagement of resources, including careless expenditures
  • Gross disregard of policy and/or procedural controls
  • Ethics violations

Step 2.Gather details and information  

The more information you have to give us, the better. 

Step 3.Call our toll-free number

The confidential hotline is available 24 hours a day, seven days a week. All callers may choose to remain anonymous.

Step 4.What to Expect

The City’s Fraud, Waste, and Abuse unit will conduct a thorough analysis of each complaint. In order to protect the confidential reporting process, updates of actions will not be provided.

 

 

By Email

Step 1.What to Report

  • Theft of City resources (e.g., cash, equipment, supplies or materials)
  • Record falsification
  • Payroll fraud or time abuse
  • Kickbacks or bribes
  • Intentional misuse of City equipment or property
  • Contractor fraud
  • Gross mismanagement of resources, including careless expenditures
  • Gross disregard of policy and/or procedural controls
  • Ethics violations

Step 2.Gather details and information  

The more information you have to give us, the better. 

Step 3.Submit your report

Email your report to reports@lighthouse-services.com 
Make sure to include company name with report.

Step 4.What to Expect

The City’s Fraud, Waste, and Abuse unit will conduct a thorough analysis of each complaint. In order to protect the confidential reporting process, updates of actions will not be provided.

 

 

 

 

By Fax

Step 1.What to Report

  • Theft of City resources (e.g., cash, equipment, supplies or materials)
  • Record falsification
  • Payroll fraud or time abuse
  • Kickbacks or bribes
  • Intentional misuse of City equipment or property
  • Contractor fraud
  • Gross mismanagement of resources, including careless expenditures
  • Gross disregard of policy and/or procedural controls
  • Ethics violations

Step 2.Gather details and information  

The more information you have to give us, the better. 

Step 3.Fax your report

Fax your report to (215) 689-3885.
Make sure to include company name with report.

Step 4.What to Expect

The City’s Fraud, Waste, and Abuse unit will conduct a thorough analysis of each complaint. In order to protect the confidential reporting process, updates of actions will not be provided.

 

 

 

 

Resources

Additional City Contacts

 

 

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